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Get Legal Advice With Our Legal Assist Plan

Legal Advice • by Creditgenie • 19 October 2017

There may come a time when you find yourself in a situation where you need a lawyer. Unfortunately, not all South Africans can afford the exorbitant fees that lawyers charge.


Here at Creditgenie we have realised South Africans’ need for affordable legal service and have therefore introduced our Legal Assist Plan.
What is Legal Assist?

It offers professional legal advice by qualified attorneys to assist clients in any legal difficulty.
How does it work?

You can call the advice line and a qualified attorney will assist you. The line is open 24 hours, every day. You can call the Customer Service Department on 021-815-4600 or log onto the client zone.
How you can benefit

    Low cost
    You could pay at least R400 for a consultation with a lawyer, whereas the our Legal Assist service is only R350 for 24 months.
    24 hours a day
    You can call at any time, day or night.
    365 days a year
    Our attorneys are available every day, including public holidays.
    Qualified attorneys
    Our attorneys are knowledgeable within the scope of the law.
    Saves you time
    You don’t have to make an appointment, as our attorneys are available right away.

What is covered?

    Labour law such as unfair dismissals, disputes about leave or retrenchments, and details of the CCMA
    Landlord or tenant disputes such as outstanding rent or wrongful termination of lease agreements.
    Credit reports such as how to remove judgements, defaults and garnishee orders.
    Questions regarding bail applications, drunken driving or assault, etc.
    And any other legal matter.

Case Studies Of Legal Advice Given
Case Study 1

Client’s query: Is it illegal for my ex-wife to use a lawyer’s contact details without the lawyer’s knowledge or consent

Attorney’s response: “Yes, it is fraud… contact the attorney and query if she [the attorney] is acting on behalf of your ex-wife. Should the attorney not… then i suggest that you lay a charge of fraud against her [your ex-wife]”.
Case Study 2

Client’s query: Attorneys are harassing my dad for payment for a debt that is seven years old.

Attorney’s response: “… a person has a period of three years in which to claim any damages from another… If the three-year period has lapsed, they cannot claim from your dad. I suggest that you inform the attorney… and request that he stop harassing your dad, failing which, you will report him to the law society for unethical behaviour… ”
Case Study 3

Client’s query: A mother was dissatisfied with a university’s use of her daughter’s photograph for advertising after she had already left the university, and was seeking compensation for use of the daughter’s picture without consent.

Attorney’s response: “The University was fully aware… that your daughter was not part of the academy at the time of going to print, hence they should have stopped the press and changed their advertising… I strongly suggest that you see a lawyer and claim for usage of breach of privacy, personality rights as well as iniuria… ”
Testimonials from Clients

Thank you very much for the assistance that I received from your legal department. It’s a quick, convenient and affordable service that is a real peace of mind. It’s a comfort to know that whenever I need legal advice anytime of the day I can call. Inga


I want to commend you on the excellent legal services you provided in connection with our recent venture capital financing transaction. You have all the attributes I expect in a good company: knowledge and seasoned experience, professionalism, integrity, strategic thinking, enthusiasm, and responsiveness.” Mr. Smuts


Excellent service in all ways. We really cannot fault the service we had during this difficult time. Thank you.” Mrs H


From start to finish, everyone I dealt with at Creditgenie’s legal department was very helpful and friendly. Every aspect of my divorce was handled in a caring and efficient manner. I would be more than happy to highly recommend Creditgenie and all of the staff to family and friends.” Mrs Mbaso


Creditgenie’s Legal Assist Plan affords you peace of mind in knowing that you have legal advice whenever you need it.